Contact information
If you have any questions, concerns, or feedback, feel free to reach out to us. Our team will respond as soon as possible during business hours.
Customer Support
Email: support@beanosaur.com
WhatsApp: +62 822-9799-9718
Business Details
Brand Name: BEANOSAUR
Operating Location: Indonesia
Customer Service Hours
Monday – Friday: 09:00 – 18:00 (WIB)
Saturday: 09:00 – 14:00 (WIB)
Sunday & Public Holidays: Closed
Response Time
We aim to respond to all inquiries within 24 hours on business days.
Responses may take longer during peak periods, promotions, or public holidays.
Important Notes
- For order-related inquiries, please include your order number for faster assistance
- For claims (damaged/incorrect items), please attach photo or video evidence
- Messages received outside business hours will be addressed on the next working day